F.A.Q

Frequently Asked Questions.

We offer Direct-To-Garment printing as well as screen printed apparel products. We also offer embroidery, heat transfer printing, vinyl stickers, wide format printing, signs and banners. Please Contact Us for more information about our capabilities and services.

Thanks to our Direct-To-Garment service we no longer have minimum garment orders.

However there are still minimums if your project needs to be screen printed. Our minimum order for screen printing is 24 pieces. The garments do not need to be the same size, but the artwork and ink color must remain the same. Please note that although or listed minimum quantity is 24, we have setup/screen fees that are applicable on any orders less than 50 pieces.

We do not have a maximum order limit, we ship orders for thousands of shirts on a regular basis. Please take note for orders which involves quantities over 500+ garments and you are needing expedited processing it is recommended that you contact us to assure that your order is completed and shipped within your required schedule.

Our printing turnaround time is currently 10-14 business days from the day we receive your order. Other factors such as shipping and/or holidays are not accounted for in our turnaround time. If you are worried about not getting your order in time, please Contact Us and we will gladly do what it takes to make it work around your schedule.

All of our online orders are processed, shipped and delivered through FEDEX. All orders of 50 pieces or more include FREE STANDARD SHIPPING if ordered under our standard processing schedule. All orders that are less than 50 pieces or require a faster print schedule, shipping fees will apply. Expedited shipping is available, please contact us should you need this service.

Our RUSH order program allows us to expedite the process to 5 Business Days instead of 10. Our RUSH order fee is 25% of the total invoice. Please take note that we are not responsible for any shipping delays that can be encountered when we order garments and once we ship the order. If you are needing a more tailored RUSH program please feel free to E-Mail or Call Us we would gladly do our best to help you.

Setup/Screen Fees are only applied on orders of less than 50 pieces.

We can match our inks to specified Pantone (PMS) colors. Although we can match the colors, there may be some variation in the turnout based on the fabric types,colors, curing process as well as many other possible factors.

Yes. Any design can be used on multiple garment types within the same order as long as the print color stays the same. For example Design X with a red print would look slightly different on a black shirt versus a sports grey shirt.

Of course. We recommend vector art in Adobe Illustrator, EPS, SVG, or PDF. High resolution (at least 300 dpi) JPEG, TIFF, or PNG files are acceptable as well. All text should be in outlined format to avoid font mismatches. We are always available to help, if you are unsure that your files are compatible please contact us and one of our support team members will assist you.

***Note that any submitted artwork that is incorrect will delay production and also could be subject to additional design fees if we need to make necessary corrections.

If you are a local business we will gladly accept Checks as a form of payment. Unfortunately for our online orders we cannot accept checks as a method of payment.

Our prints will wear at the same rate as the fabric. We use only the highest quality inks in order to get the longest lasting prints possible. We recommend washing inside out and hang drying or very low heat in order to get the most out of the garment. We also recommend you follow suggested instructions on the tags of your garment as well.